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Team Lead, Employer Management at ARM Life Plc

ARM is a leading group of companies situated in Nigeria with branches scattered across the country. ARM Life is the insurance subsidiary of Asset & Resource Management Company Ltd (ARM). Its parent company, ARM is one of the largest non bank financial services firms in Nigeria with a focus on asset management of quoted equities and fixed income securities.

We are recruiting to fill the position below:

Job Title: Team Lead, Employer Management

Location: Abuja
Job Type: Full-Time

Job Summary

  • To directly manage the employer management team within the relationship management team. Focus will be on operational efficiency, innovative thinking, database management and building a trusting and deeper knowledge with a view to deepening our relationship.
  • This will be geared towards increasing our share of clients’ wallet and building a large referral network.

Principal Duties and Responsibilities

  • Develop and champion strategies to deepen relationships with employers and Pension Desk Officers based on their peculiar segments and behavioral patterns.
  • Develop strategies (based on a thorough understanding of the pension industry to grow the business and maintain the company’s leading position in the industry.
  • Drive over-arching customer retention vision and strategy.
  • Manage communication with employers and develop an employer engagement strategy. These initiatives includes, but are not limited to segmentation, campaign development and management.
  • Continuous monitoring of developments in the macro-economic environment in general and in the financial service sector with a view to taking advantage of the emerging opportunities and minimize the potential threats to our business e.g. changes in clients’ needs and values, competitor activities, regulatory changes
  • Creation of a SMART referral structure for the Employer management team.

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Education Qualification

  • Minimum – B.A (ED), B.A., B.Ed, B.Sc, HND, LLB, M.Sc, MBA.
  • Preferred Years of Experience: 20 year(s).

METHOD OF APPLICATION

Interested and qualified applicants click here to apply

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