Home / 2018 JOBS / Team Member, Relationship Management at ARM Life Plc – Kaduna/Kano & South-West

Team Member, Relationship Management at ARM Life Plc – Kaduna/Kano & South-West

ARM is a leading group of companies situated in Nigeria with branches scattered across the country. ARM Life is the insurance subsidiary of Asset & Resource Management Company Ltd (ARM). Its parent company, ARM is one of the largest non bank financial services firms in Nigeria with a focus on asset management of quoted equities and fixed income securities.

We are recruiting to fill the position below:

Job Title: Team Member, Relationship Management

Locations: Kaduna/Kano and South-West

Job Summary

  • To manage and maintain relationships with top tier Employers and HNIs by providing excellent service delivery, investment advice, innovative thinking, database management, while building a deeper knowledge of the Employers contact persons and HNIs. This will be geared towards increasing our share of clients’ wallet and building a large referral network.

Principal Duties and Responsibilities
Responsible for the following functions:

  • Build and maintain strategic relationships with the top tier employers by having a deeply rooted relationship with liaison officers, HR Managers, Union executives and top executives.
  • Regularly engagement of clients both RSA and Retirees.
  • Encourage and foster new business ideas and innovations; Business Intelligence functions around existing clients and key industries.
  • Develop a robust understanding of the various employers and their relevant industries, with the aim of providing excellent tailored services unique to them.
  • Aggressively grow the market share in value (FUM) & numbers (RSA PINs).
  • Drive comprehensive compliance to Pension Reform Act 2014 and PenCom regulation
  • Organize periodic interactive sessions and presentations through physical visit and other communication channels.
  • Track consistent monthly remittance of pension deductions by employers. Device means to reduce unfunded accounts and unprocessed monies for all employers
  • Manage and grow relationships with State Pension Commissions and Institutional Clients.
  • Active involvement and participation in BD and company-wide meetings/forums.
  • Design and implement retention strategies for Employers, PDOs and key influencers.
  • Continuous update of skills (marketing, investment management, analytical, relationship management and communication) through self-study, financial journals/magazines, internet and formal training programmes
  • Maintaining a professional outlook and conduct at all times to project a positive image for ARM Pensions
  • Work with supervisor to arrange formal introductions to Employers that will be assigned by sending letters to clients and arranging appointments
  • Report weekly to supervisor on updates on achievements/ goals set on the score card

Daily Activities and Tasks:

  • Managing existing Employer relationships
  • Managing existing HNIs
  • Sourcing new businesses from referrals and increase business
  • Reviewing Employers’ profiles in a bid to create value adding initiatives.
  • Working closely with other units to ensure Employers expectations are being met
  • Maintain a professional outlook and conduct at all times to project a positive image for ARM Pensions

Competency and Skill Requirements
Required knowledge, skills and abilities:

  • Good understanding of the Pension’s and financial industry at large
  • Ability to listen actively and translate thoughts to action
  • Highly developed Emotional Intelligence
  • Strong presentation skills
  • Excellent organisation and time management skills
  • Good analytical and problem solving skills
  • Ability to work in a team effectively.
  • Deep analytical and problem solving experience; Familiarity with data tools
  • Ability to handle multiple competing priorities in a fast-paced environment
  • Ability to develop daily, weekly and monthly call plans
  • Excellent team working and relationship management skills with the ability to manage cross-functional relationships across multiple levels and business units
  • Highly organized and proactive with a strong attention to detail
  • Excellent verbal/written communication skills with a “can do” attitude
  • Strong proficient in all Microsoft Office programs, especially Microsoft Excel.

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Minimum Qualifications

  • A University degree
  • Minimum of one to four years of related experience relationship management and business development
  • Excellent presentation, communication and interpersonal skills

METHOD OF APPLICATION

Interested and qualified applicants click here to apply

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